CERT Traffic & Crowd Management Class


  • CERT Basic Training Concepts That Apply to Traffic and Crowd Management. How Incident Command System (ICS), sizeup, safety, and team communication apply to traffic and crowd management.
  • Communicating Effectively. Using hand signals and communication skills to direct traffic and crowds and communicating with team members and up the chain of command during traffic and crowd events.
  • Crowd Management. Crowd psychology skills for responding to crowd behavior, when to back away from a crowd instead of responding, maintaining safety while managing crowds, and how to put together a basic crowd management plan.
  • Traffic Management. Using traffic control devices to manage traffic in various situations, safety when managing traffic, and how to put together a basic traffic management plan.